Privacy Policy

  1. When you purchase something from the Acorn Digital Strategy Inc.(“Acorn Digital Strategy”) website (the www.acornstrategy.ca”), as part of the buying and selling process, Acorn Strategy collects personal information you provide such as your name, address and email address. When you browse the Website, your computer’s internet protocol (IP) address is also collected in order to provide us with information that helps us learn about your browser and operating system.
  2. Acorn Strategy will not share, rent or sell your personally identifiable information to any non-affiliated organization or company without your consent. However, we may disclose your personally identifiable information under limited circumstances if we conclude we are required by law to do so.
  3. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
  4. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
  5. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
  6. Our Website may use cookies to enable us to recognize users who have previously registered on the Website when they return to the site. Cookies are also used by third-party vendors, including Google to show our ads on sites across the Internet. We also use cookies and/or device identifiers to serve ads based on someone's past visits to our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but most allow you to prevent that by making a change to your browser options. Even without a cookie, you can still use most of the features on our Website. Here is a list of cookies that we use so you that you can choose if you want to opt-out of cookies or not.
    • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
    • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
    • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
    • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional
    • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
    • PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
  7. When you click on links on our Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies and terms of service.
  8. From time to time, Acorn Strategy will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting info@acornstrategy.ca. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.
  9. By using our Website, you represent that you are at least nineteen years of age. We never collect or maintain information from those we actually know are under the age of 19, and no part of our Website is directed at or designed to attract anyone under the age of 19.
  10. By using our Website, you consent to the guidelines described in this Privacy Policy, the Terms of Use and the Shipping Policy. The provisions of this Privacy Policy are subject to change. Acorn Strategy will post changes to the Privacy Policy on this page. We encourage you to check this page regularly, as your continued use of this Website following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change.
  11. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@acornstrategy.ca.

Frequently asked questions

How Much Will It Cost to Hire Acorn?

Book a call to get a quote

How long will this project take?

In as little as 10 days, we'll have you up and running on Shopify POS & Ecommerce.

Book a call to learn more

What kind / types of data can you migrate?

We can migrate your:
- Products
- Gift Cards
- Customer Data
- Loyalty Points
- Vendors
- Purchase Orders
- Work Orders
- Transaction History

Book here to find out more

Russell M.Serenity Knives

"The team at Acorn did an absolutely terrific job on a full data and inventory migration from Lightspeed.

They had a very tight deadline and they designed built and populated it all."

Book a Call

Liam S.BC Hobbies

Project: Data Migration & Site Design

"We partnered with Acorn to create a professional, unified digital front and ecommerce website.

We had such a positive experience that we also hired them again to manage our digital marketing channels."

Click Here to Book a Call

Laurie B.Merge Curated Goods

"We have been very pleased working with Acorn. They helped make the switch from Wix to Shopify and built a new website for us.

They made sure everything would run smoothly for us prior to launching and were a constant support."

Megan P.Ocean Sports

"We are so happy with the data migration from Lightspeed to Shopify that Acorn did for us.

We are thrilled with the results and would definitely recommend them to assist with any data migration needs."